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GPAY BLOCK
GPAY is a mobile wallet that GP customers can use to pay their utility bills (Electricity, Gas, and Water), internet bills, and cable bills. Moreover, GP customers can also pay for their train tickets and recharge their talktime using GPAY. In order to use GPAY, customers can download the GPAY mobile app from the App Store or Google Play, and register through the app. Customers can also just dial *777# from any mobile handset to register. Once registration is complete, customers can pay for any of the services mentioned above.
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Grameenphone VoLTE
Grameenphone VoLTE brings you the next generation of voice communication through advanced technology. This new technology enables its consumers to make voice calls through 4G network instead of switching to 2G or 3G network. The benefits of VoLTE include crystal clear voice quality which is better than 2G and 3G networks, the ability to connect calls much faster and greatly improved device battery life.
Benefits of GP VoLTE Service
Ultra HD Voice Call
Better Battery Performance
Fastest Call Connection
Simultaneous Voice & Internet
Experience life at 4G speed!
- Buffer-free Striping
- Smooth Gaming
- Super fast download/ upload
- HD video calling
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How can we help?
How GPAY Works
How GPAY Works
GPAY is a mobile wallet that GP customers can use to pay their utility bills (Electricity, Gas, and Water), internet bills, and cable bills. Moreover, GP customers can also pay for their train tickets and recharge their talktime using GPAY. In order to use GPAY, customers can download the GPAY mobile app from the App Store or Google Play, and register through the app. Customers can also just dial *777# from any mobile handset to register. Once registration is complete, customers can pay for any of the services mentioned above.To refill their GPAY wallets, customers can use their bank accounts (Rocket, AB Bank, Islami bank) or visit any MobiCash outlet. Don’t miss out on life, waiting in queues. Use GPAY for quick, hassle-free payments, anytime, anywhere.
GPAY Easy Registration
Step 1Step 2Step 3Step 4Step 5
Internet pack accordions
Overall:
- Internet packs can be activated through USSD, SMS, IVR, MyGP, Easynet, WoW Box, Customer Service, GP website and any other Grameenphone Authorized Channels
- Auto-renew option of any internet pack is turned OFF by default (except BS prepaid and post- paid customers). However customer can turn ON Auto Renewal feature after or during package activation.
- To turn ON auto renew option after package activation, SMS "ON" to 25000 or dial *121*3042#. Also customer can turn off Auto renew by sending SMS "OFF" to 25000 or dial*121*3043#.
- To check internet balance, please dial *121*1*4#.
- After expiration (Volume or Validity) of every internet pack maximum PayGo charge will be 6.6625 Taka (inclusive VAT, SD & SC)
- Unused Data Volume will be carried forward if the customer purchases the same pack within the active validity period or in case of successful auto renewal.
- Auto renewal of internet packages will occur based on volume or validity whichever expires first (customers with Auto renew consent only)
- To Cancel your Internet Package, dial *121*3041#.
- Using Multiple applications at the same time when volume is low, it may result in extra usage fee, so please close applications before moving on to others
- To enjoy higher internet speed customers need to use a 4G enabled phone & be within 4G network
- Average likely speed will depend on multiple factors such as handset, website visited, distance from BTS, time of the day, etc.
- The Internet Volume Purchased from a Campaign Pack, will be used before the Internet Volume Purchased from a Regular Internet Pack.
- Internet Packs are not applicable for skitto users
- To check internet speed customer can visit http://www.speedtest.net (Data Charge Applicable)
- Download Terms and Conditions in PDF format
- During Internet pack or offer purchase, for 'Payment through bKash or cards', purchase limit for prepaid customer is between 20 taka - 1000 taka and for postpaid customer 20 taka - 50000 taka.
- During pack purchase, for 'Payment through bKash or cards' any prior subscription free or emergency balance usage will be deducted from the amount recharged for pack or offer purchase. In that case internet pack or Offer that you have selected may not be activated.
Social Pack:
- If Social Internet Volume finishes before expiry date and there is no remaining regular internet volume in any other internet account expiration (Volume or Validity) of every internet pack maximum PayGo rate will be 6.6625 Tk( inclusive VAT, SD & SC).
- While availing Social internet packs, if there is no remaining regular internet volume in any other internet account expiration (Volume or Validity) of every internet pack maximum PayGo rate will be 6.6625 Tk (inclusive VAT, SD &SC) or Dial*121*3# to buy a data pack for any other internet usage (except Facebook & twitter browsing).
- Voice and video call from FB messenger is not part of this package. Internet charge Tk 1.3325/MB (Inclusive of SD+VAT+SC) up to 6.6625 tk is applicable for FB messenger voice and video call if there is no remaining regular internet volume in any other internet account.
- Customer will not be able to browse mentioned sites through proxy based browsers. Customers can only use default web browser and apps
- During Internet pack or offer purchase, for 'Payment through bKash or cards', purchase limit for prepaid customer is between 20 taka - 1000 taka and for postpaid customer 20 taka - 50000 taka.
- During pack purchase, for 'Payment through bKash or cards' any prior subscription free or emergency balance usage will be deducted from the amount recharged for pack or offer purchase. In that case internet pack or Offer that you have selected may not be activated.
- Social Pack volume is eligible for use in Facebook and Twitter
4G Pack:
- In order to use 4G only data packs, 4G SIM, 4G Handset/ Device is needed and the customer must be within 4G coverage area.
- To check whether your SIM is 4G or not, dial *121*3232#
- If 4G Internet Volume finishes before expiry date and there is no remaining regular internet volume in any other internet account expiration (Volume or Validity) of every internet pack, maximum PayGo charge will be 6.6625 Tk (inclusive VAT, SD & SC).
STAR Pack:
- Customer can buy STAR internet packs & get STAR status for 3 months
- Status will be updated on 11th of the following month. (i.e. If customer buys pack on 25th Oct or 4th Nov, status will be given on 11th Nov).
- If customer already with higher STAR status buys a pack with lower status, higher STAR status will prevail
- This offer is not applicable for GPPP, BPO, ERS & Skitto connection
Partner's Name | Offer |
---|---|
Balance Check | *566# |
Help Line | 121 |
Internet Bonus | *121*1*4# |
FNF | For add, delete & view fnf dial *121*1# |
Know More About VoLTE
VoLTE (Voice over LTE) is a technology that enables voice calling over 4G. Also, users can experience HD quality crystal clear voice with faster call setup time. Without VoLTE, your phone must drop back to 2G and 3G during voice calls. VoLTE allows users to stay on the 4G network during voice calls and can continue to have un-interrupted high-speed 4G internet experience. VoLTE calls will be charged in exactly the same manner as 2G and 3G voice calls. There are no additional data charges.
HD Voice Calls: Crystal clear conversations as if you are right next to each other. Faster Call Connect: Call setup time is way faster than normal calls. Efficient Multi-tasking: You can now make calls without disrupting your 4G internet sessions Improved Battery Life: You will experience less battery drain during call and internet sessions. To enjoy our VoLTE services, both caller and receiver should ensure the pre-requisites.
To enjoy our VoLTE services, both caller and receiver should ensure following:
- USIM/4G SIM. This should be inserted in the SIM slot with data capability and “network mode” as 4G/3G/2G (Auto)
- VoLTE enabled Handset and enable VoLTE option in the phone
- To be in GP 4G coverage.
- Need to have the upgraded OS Software provided by your handset manufacturer
Know More About VoWiFi
VoLTE (Voice over LTE) is a technology that enables voice calling over 4G. Also, users can experience HD quality crystal clear voice with faster call setup time. Without VoLTE, your phone must drop back to 2G and 3G during voice calls. VoLTE allows users to stay on the 4G network during voice calls and can continue to have un-interrupted high-speed 4G internet experience. VoLTE calls will be charged in exactly the same manner as 2G and 3G voice calls. There are no additional data charges.
HD Voice Calls: Crystal clear conversations as if you are right next to each other. Faster Call Connect: Call setup time is way faster than normal calls. Efficient Multi-tasking: You can now make calls without disrupting your 4G internet sessions Improved Battery Life: You will experience less battery drain during call and internet sessions. To enjoy our VoLTE services, both caller and receiver should ensure the pre-requisites.
To enjoy our VoLTE services, both caller and receiver should ensure following:
- USIM/4G SIM. This should be inserted in the SIM slot with data capability and “network mode” as 4G/3G/2G (Auto)
- VoLTE enabled Handset and enable VoLTE option in the phone
- To be in GP 4G coverage.
- Need to have the upgraded OS Software provided by your handset manufacturer
Know more about our recent Social Impact news….
Know more how our works impacting the society and leading change in individual’s life…..
MyGP Services
MyGP Services page options
All new dashboard with everything you need
The all new dashboard lets you check your balance, remaining data, talk-time, and SMS all in a snapshot.
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Explore
Explore the all-new section in MyGP where you can watch sports, movies, drama, play games, stay updated on weather, news and much more.
src="https://cdn01.grameenphone.com/sites/default/files/img_mygp_2.png"
data-loaded="true">
Create Your Own Plan With Flexiplan
Now create all your favorite bundles using Flexiplan and enjoy 10% data bonus exclusively on MyGP.
src="https://cdn01.grameenphone.com/sites/default/files/img_mygp_3.png"
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Discover Offers Tailored Just For You
Find offers and packs made just for you. Moreover, you’ll also get exclusive 10% internet bonus and earn GP Points while buying your favorite packs from MyGP.
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Get FREE Internet & SMS With Reward Points
Earn reward points with purchases from MyGP and use them to get exclusive FREE internet and SMS packs.
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Easily Manage Your GP Accounts And Services
Get full control over your package plans, history, and account balance. Easily manage services like FnF, Welcome Tune, and Missed Call Alert. You can also link up to 3 mobile numbers & maximum 15 IoT devices to get full control over your account balance, package, plans and other necessities.
src="https://cdn01.grameenphone.com/sites/default/files/img_mygp_6.png"
data-loaded="true">
New djuice price plan from Grameenphone Ltd. is designed with the Youth in mind!
New djuice price plan from Grameenphone Ltd. is designed with the Youth in mind. It addresses the most relevant elements of atypical Youth lifestyle: F&F, Super F&F!
You can talk to any local numbers at only 27.5 poisha/ 10 second. In addition, 5 Super FnF (any local numbers) at only 9 poisha/10 second and 10 FnF any local numbers are available at 12.5 poisha/10 second. Besides, if you are text & tech savvy, you can satisfy your thirst by by purchasing a SMS bundle along with discounted smaller Internet Pack!!
In order to migrate to new djuice, type D and send to 24444.
- Price: BDT 250
- Pulse: 10 Seconds
- A subscriber can also migrate to the other prepaid price plans - Bondhu and Nishchinto
- 10 FnF numbers at 12.5 poisha/ 10 second
- 5 Super FnF numbers at 9 poisha/ 10 second
Note: 15% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff
Djuice | 24 Hours |
---|---|
Any Local Operator | 27.5 poisha/ 10 second |
F&F (10) | 12.5 poisha/ 10 second |
Super F&F (5) | 9 poisha/ 10 second |
Pulse | 10 Seconds |
Note:
- 10 second pulse will be applicable for all local numbers
- Other price plan users such as Nishchinto and Bondhu will be able to migrate to djuice at Free of Charge
- To Migrate, Customer needs to Dial *121*1*6#
- Validity of each migration is 1 day
- "GP- Any local operator” denotes domestic network calls only (GP-other mobile operators, GP-PSTN & GP-IPTSP) excluding any short code calls
- All other charges of the package will remain same
- All local P2P Bangla/ Unicode SMS tariff 0.25 taka (without VAT, SC and SD) and character count will be as per global measurement
- 15% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff
Prime is the new postpaid solution from Grameenphone with exclusive lifestyle benefits for the first time in Bangladesh. With Prime, you are getting best call rates, unlimited internet, and more.
Freebies & Other Details:
OTHER DETAILS | |
---|---|
Price | 400 Tk (As security deposit) |
Default Credit Limit | BDT 400 + Commitment Amount |
Pulse | 1 sec |
ISD | Default |
STAR | Silver, Gold and Platinum as per MyPlan matrix |
Freebies (For New Subscribers only) | 99 MB data for 6 months, 1000 on net SMS(6 month) Free Missed Call Alert service (for next 6 bill cycle) |
* All figures are excluding VAT.
* 5% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff
Pay Bill via multiple options to make it easy to pay anytime anywhere.
Treat yourself with discounted Data packs and GP Star Offers.
What you need to get My Plan?
- 2 Passport size photograph
- NID or Photocopy of NID
Disconnected SIM Offer
DURATION OF DISCONNECTION* | MINIMUM REQUIREMENT FOR **RECONNECTION | PERCENTAGE OF DISCOUNT ON LOCAL DUES |
---|---|---|
Disconnected for 1 to 2 Years | Will have to clear full dues | 10% discount on local airtime usage for next 3 months as per bill cycle |
Disconnected for more than 2 Years to 5 Years | Subscribers will have to clear the rest of the dues after discount | 50% discount on local dues |
Disconnected for more than 5 Years to 9 Years | Subscribers will have to clear the rest of the dues after discount | 70% discount on local dues |
Disconnected for more than 9 Years | Subscribers will have to clear the rest of the dues after discount | 90% discount on local dues |
*Note:
- Disconnected meaning Permanently disconnected
- For reconnection, subscriber has to have a registered SIM as per BTRC guideline
- After reconnection, customer will be activated under New MyPlan and customer has to give minimum 400 taka as security deposit
Prepaid to Postpaid Balance Transfer
- Through this offer Prepaid subscribers can now transfer balance to any GP Postpaid as per existing balance transfer process and conditions
- Transferred amount will be treated as bill adjustment
MODALITIES & CONDITIONS | |
---|---|
Maximum number of transfer in one month* | 16 |
Minimum amount transfer per transaction | BDT 50 |
Maximum amount transfer per transaction | BDT 100 |
Maximum amount that can be transferred in a month | BDT 1000 |
SMS charge for sender |
BDT 2.00 +5% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff |
Balance transfer charge for receiver | BDT 2.00 (flat charge for any amount) |
Monthly plans
PLAN | 150TK | 250TK | 450TK | 650TK | 1000TK |
---|---|---|---|---|---|
Monthly Charge | 150 | 250 | 450 | 650 | 1000 |
Voice tariff (on) | 0.6 | 0.6 | 0.3 | 0.3 | 0.3 |
Voice tariff (off) | 0.6 | 0.6 | 0.6 | 0.6 | 0.6 |
Pulse | 1 sec | 1 sec | 1 sec | 1 sec | 1 sec |
Data Tariff | 0.40/MB | 0.35/MB | 0.30/MB | 0.25/MB | 0.20/MB |
SMS charge | 0.3 | 0.3 | 0.3 | 0.3 | 0.3 |
Data discount for 1GB+ pack | 5% | 10% | 15% | 20% | 25% |
Free SMS/Month | 500 | 500 | 500 | 500 | 500 |
STAR Status | Silver | Silver | Silver | Gold | Gold |
1. What’s the eligibility and criteria to buy MyPlan?
A: Any interested person can subscribe to this MyPlan postpaid as soon as s/he completes the subscription process.
2. What Documents are required to buy MyPlan?
A: any interested person can contact his/her nearby GPC with the following documents:
i. NID card/photocopy of NID card
ii. 2 copy of passport size photograph
3. I have a GP prepaid sim. Can I change it to My Plan postpaid?
A: Any Nishchinto/ Bondhu/ Djuice Prepaid holder can migrate to the MyPlan if
i. Your connection is at least 3 months old and
ii. Available balance is at least 400BDT for non-star subscribers.
4. Where can I find new offers and Star privileges?
A: you can find all the available offers and Star privileges in our website and your can also find them by dialing *121#
5. Can I choose my commitment plans?
A: Yes, you can choose your commitment plan. To buy or, change the plan call 121 or, dial *121*5#
6. How do I purchase my discounted data pack?
A: choose and purchase your discounted data pack by dialing *121*5#
7. How can I pay bill?
A: you can pay bill through following methods:
i. Gpay
ii. Bkash
iii. Bank Account (Selected)
iv. Scratch Card
v. Flexi-load
vi. DBBL Rocket
vii. Mobicash
8. what is the charge for SIM replacement?
A. BDT 125
For any query call121and get priority assistance as a New MyPlan Subscriber.
We may not be in the situation to welcome our ‘Nobo Borsho 1427’ the we always cherish & celebrate. Yet our conviction, this new year, will bring with it a new hope, which will help us get out of this dire situation.
So to make the Nobo borsho a little cheerful, GPAY app is introducing its Bangla version on pohela baishakh 1427.
Let’s celebrate this Boishakh with GPAY Bangla. Enjoy exciting features of your favorite app now in Bangla.
You will get all the benefit from the bangla gpay app like:
No need to stand in long queues anymore! Pay your Titas gas bill using GPAY anywhere, anytime! Grameenphone customers can pay their Titas (Titas Gas Transmission and Distribution Company Limited) bills through the GPAY app or through authorized GPAY agent points.
Benefits:
Our Commitment
For Grameenphone, our commitment is to do business in a responsible way that helps both create value for its people, shareholders and society as well as empower and sustain the world for generations to come
Our Partners
Our four Value Drivers
Be the leading customer centric technology provider to unleash the potential of Bangladesh and continue growing shareholder value
STAR Privileges
STAR Privileges
-
Priority Customer Support
Your complaints handled on a priority basis
-
Free Sim Replacement
SIM replacement is completely free for Platinum Plus and Platinum!
-
Priority Service at GP Experience Centers
GP Experience Gulshan, GEC & Bashundhara
FAQ
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Introducing a seamless way to activate eSIMs with our additional eSIM QR code.service. Now, customers can enjoy the convenience of online activation through a simple process. This cutting-edge feature is accessible to users across the nation, ensuring a seamless experience for all.
Additional eSIM 3 QR Code
Purchase From
Charge
Online Order
199 TK
GP Touch point/ Service Center
199 TK
Mandatory Requirements for eSIM migration:
- Currently available for all over the country.
- Skitto eSIM migration can not be taken from GP Shop.
- Internet connectivity is mandatory for scanning the QR code.
- No documents will be required. But these information like MSISDN, NID number and Date of Birth will be required for verification.
- FREE for Platinum & Platinum Plus Star Customers Only.
- Currently available for all over the country.
- Skitto eSIM migration can not be taken from GP Shop.
- Internet connectivity is mandatory for scanning the QR code.
- No documents will be required. But these information like MSISDN, NID number and Date of Birth will be required for verification.
- FREE for Platinum & Platinum Plus Star Customers Only.
mygp app page features block
mygp app page options
All new dashboard with everything you need
The all new dashboard lets you check your balance, remaining data, talk-time, and SMS all in a snapshot.

Explore
Explore the all-new section in MyGP where you can watch sports, movies, drama, play games, stay updated on weather, news and much more.

Create Your Own Plan With Flexiplan
Now create all your favorite bundles using Flexiplan and enjoy 10% data bonus exclusively on MyGP.

Discover Offers Tailored Just For You
Find offers and packs made just for you. Moreover, you’ll also get exclusive 10% internet bonus and earn GP Points while buying your favorite packs from MyGP.

Get FREE Internet & SMS With Reward Points
Earn reward points with purchases from MyGP and use them to get exclusive FREE internet and SMS packs.

Easily Manage Your GP Accounts And Services
Get full control over your package plans, history, and account balance. Easily manage services like FnF, Welcome Tune, and Missed Call Alert. You can also link up to 3 mobile numbers & maximum 15 IoT devices to get full control over your account balance, package, plans and other necessities.
